Job Description

Are you looking for a place where you can bring your goals?

With over 34 locations throughout the Northeast, Portland Glass offers auto, residential and commercial glass solutions. We are known for our excellent and reliable services, and take pride in being a part of the Neighborly family.

As a part of Neighborly, we connect customers to skilled service professionals who repair, maintain, and enhance homes and businesses. With over 40 years of experience, our teams are changing the home services industry, and together, we bring top-notch services to customers across the globe. Here, you’ll be empowered in your role and each day will be a chance to make a difference in your community. Bring your passion to our team, and let's make an impact together.

Bring your experience and make a difference.

As an Insurance Credit Specialist on the Portland Glass team, a typical day for you will include:

  •  Reviewing and resolving auto insurance claim rejects daily.
  •  Reviewing and analyzing insurance aging to determine priority of collection efforts.
  •  Resolving billing issues through insurance companies, networks, customers, and stores.
  • Reviewing posted payments daily, resolving any short pays.
  • Maintain notes to track status and progress of unpaid invoices.
  • Entering invoice adjustments as necessary to correct or adjust billings, payments, or credits.

Bring your skills and achieve success.

(Required qualifications)

  • Experience: 1 year of Accounts Receivable experience, prior work in customer service, or insurance claim processing in an office environment helpful; bookkeeping experience a plus.
  • Skills: Excellent written and verbal communication skills, proficient in MS Office and computer skills, good phone etiquette, good mathematical aptitude. Selected applicants are subject to, and must pass, a background check and drug screen, per applicable state laws. 
  • Education: High school diploma or GED required; in lieu of experience, an Associates or Bachelor’s degree in Business or Accounting.
  • Physical requirements: Must be able to lift minimum of 25 pounds

Bring your work ethic and gain stability.

  • Competitive Pay: $21-$23/hour
  • Schedule: Monday-Friday, full-time, 30-40 hours/weekly
  • Full benefits package offered: Medical, Dental, Vision, 401k w/ match, Employer Paid Life Insurance
  • Financial Benefits: Annual bonus based off position metrics, Associate Equity Program, Referral Bonus Program, PTO

Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Application Instructions

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